Para garantizar tu reserva, se debe realizar el pago del 100% del monto total antes de la fecha de llegada.
馃棑 Cancelaciones y Reembolsos
1. Cancelaciones con m谩s de 24 horas de anticipaci贸n
Si cancelas con m谩s de 24 horas antes del d铆a programado del tour:
Tendr谩s derecho a reembolso.
Esta pol铆tica aplica exclusivamente para los seguidores tours:
Tour de vuelo de ballenas en el Parque Nacional Marino Ballena
Tour de Rapel
Tour de camata privada por el Parque Nacional Marino Ballena.
Tours de kayaks.
Tours de caballo por Uvita.
Tours nocturnos
2. Cancelaciones con menos de 24 horas antes del tour
Si cancelas tu reserva con menos de 24 horas de anticipaci贸n:
No se realiza nuevo recuerdo.
Deber谩s pagar el 100% del monto de la reserva
3. Tours Especiales:聽
Estas experiencias tienen pol铆ticas especiales debo a su operaci贸n y log铆stica:
- Reserva Biol贸gica Isla del Ca帽o.
- Parque Nacional Corcovado.
- Isla Violines.
- Tour de pesca deportiva.
- Tour de manglar en bote.
Si la cancelaci贸n se realiza con menos de 6 d铆as de antelaci贸n, no se devolver谩 la totalidad del importe
En estos casos se aplican los gastos operativos de reserva, los cuales no son reembolsables.
4. Derechos a cancelar:聽
Ballena Jorobada tours se reserva el derecho de Cancelar o Reprogramar cualquier viaje debido a:
– Inscripciones insuficientes
– Mal tiempo
– Desastres naturales
– Factores fuera de nuestro control
En caso de dicha cancelaci贸n, se notificar谩 lo antes posible a quienes tengan reservas y se les reembolsar谩 铆ntegramente los pagos realizados. BALLENA JOROBADA TOURS y los agentes participantes no son responsables de ning煤n gasto incurrido por boletos de avi贸n no reembolsables, equipos, costos m茅dicos, etc.
馃摡 C贸mo cancelar o modificar tu reserva
Para cambiar o cancelar tu reserva, por favor env铆a tu solicitud por correo electr贸nico a:
To guarantee your reservation, 100% of the total amount must be paid before the arrival date.
馃棑 Cancellations and Refunds
1. Cancellations made more than 24 hours in advance:聽
If you cancel more than 24 hours before the scheduled tour date:
You will be entitled to a refund.
This policy applies only to the following tours:
- Whale Watching Tour in Marino Ballena National Park
- Rappelling Tour
- Private Hiking Tour in Marino Ballena National Park
- Kayaking Tours
- Horseback Riding Tours in Uvita
- Night Tours
2. Cancellations made less than 24 hours before the tour
If you cancel your reservation less than 24 hours in advance:
No refund will be issued.
You must pay 100% of the reservation amount.
3. Special Tours:
These experiences have special policies due to their operation and logistics:
- Ca帽o Island Biological Reserve
- Corcovado National Park.
- Violin Island
- Sport Fishing Tour.
- Mangrove Boat Tour.
If the cancellation is made less than 6 days in advance, the full amount will not be refunded.
In these cases, the reservation operating fees apply, which are non-refundable.
4. Right of cancellation:
Ballena Jorobada Tours聽 reserves the right to cancel or reschedule any trip due to:
– Insufficient registrations.
– Bad weather.
– Natural disasters.
– Factors beyond our control.
In the event of cancellation, those with reservations will be notified as soon as possible and will receive a full refund. Ballena Jorobada Tours and its agents are not responsible for any expenses incurred, including non-refundable airfare, equipment, medical expenses, etc.
馃摡 How to cancel or modify your reservation
To change or cancel your reservation, please send your request by email to:
8357 7580 8563 6170 8820 6443